Returns, Refunds & Exchanges

Returns, Refunds and Exchanges Policy

How To Return An Item

Please send us any items you’d like to return or exchange by post – ideally recorded delivery. If you can return the item within 14 days of purchase then that’s great – if it’s longer just drop us a line.

1. Please email if you have any questions.
2. Please return items to the address below while the shop is in Tier 4 so we can guaranteed there is someone to receive them

Cleverly Wrapped, Oakdown House, Steventon , Hants RG25 3BJ

3. Include in your package your name and address or your order number and let us know what you would like us to do.

CHRISTMAS GIFTS – these can be returned or exchanged up to 14 days after Christmas which is the 9th January. 

Return Exceptions

If the item has been worn then we’d prefer it if you didn’t return it.


If you’d like to exchange any items – that’s no problem, just let us know what you’d like to change it for and we’ll do this with pleasure. If there is a difference to pay or refund we will organise this with you.