Terms and conditions

Accepted Methods of Payment

Credit Card (Visa, Master Card, Amex), Paypal

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognise you on your next visit or store your shopping cart contents. We use them only to track this information.

Shipping Information

We pride ourselves on our fast and efficient delivery service.

All of our orders are dispatched within 24 hours on working days.

They will arrive beautifully gift wrapped with tissue in charcoal grey boxes that are tied with our bespoke grosgrain ribbon.

If you prefer to receive them with no gift wrapping please just tick that box at check out.

If you are ordering more than one scarf you will only be charged delivery once.

UK STANDARD DELIVERY £4.95

This delivery is provided by the Royal Mail. If you or the recipient are not in to receive the package you will be left a calling card by the Royal Mail.

These deliveries often arrive the next day but sometimes the day after.

UK GUARANTEED NEXT DAY DELIVERY £7.00

If you need to know that your parcel will arrive the next day then choose this option ( before 12pm) and we will either send it by courier or use the Royal Mail’s guaranteed next day delivery service.

EUROPEAN DELIVERY £9.00

We offer a delivery service to any address in Europe which costs £9 per order and can take up to a week to arrive. This price does not include any import duties or local taxes for which the recipient is responsible.

The parcel will be tracked and require a signature at the other end.

INTERNATIONAL DELIVERY £12.00

We also ship parcels to most addresses outside Europe, which costs £12 per order and can take up to 10 days to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible.
The parcel will be tracked and require a signature at the other end.

LIVE LOCALLY?

If you would like to collect your delivery by hand then please just choose “ local pick up” during the check out process. If you would like us to delivery locally please just request this in the comments box.

QUERIES?

Please e-mail hello@cleverlywrapped.com or call 07921826836 and we will assist.